Send Slack Message on Campaign Reply

Overview

Click the tabs at the top of the page for the walkthrough on different tools.

This walkthrough will go over sending a Slack message everytime you get a campaign reply on a workspace.

Although this workspace is specific to campaign replies, it can be easily altered for different events such as when an untracked reply is received, when a sender email disconnects etc. by listening to different webhook events.

General

Click the tabs at the top of the page for the walkthrough on different tools.

This tab will follow a netural style, to help you translate this walkthrough into your preffered tool.

n8n

Click the tabs at the top of the page for the walkthrough on different tools.

This tab will provide the instructions on achieving this walkthrough using n8n.

1. Create n8n Workspace

   Navigate to https://n8n.io.

   In a workspace, click the + to add a new node.

2. Create Webhook Node

   Search for Webhook and click on it.

   Set the HTTP Method in the webhook to POST.

   Copy the Test URL to put into EmailBison later.

3. Create Slack Node

   Add a new node for slack by clicking on the + again.

   Search for “Slack”, click on it, then search for “Send a message”, click on it.

   On the Credential to connect with input field, click Create new credential, make sure it is on OAuth2, click Connect my account.

   Proceed with the Slack login, close the pop-up after it says Account Connected.

   Fill out the input fields with the desired channel you want the updates sent to.

4. Create EmailBison Webhook

   In EmailBison, navigate to Settings -> Webhooks -> New Webhook URL.

   Give a name for your webhook and paste the n8n Test URL you copied earlier into the input field.

   Toggle on Contact Replied and click Subscribe to webhooks.

5. Send a Test Event

   Navigate back to your n8n workbook. Double-click on the Webhook node, click Listen for test event.

   Navigate to the webhook you created on EmailBison, click on Send test webhook, select Contact replied as the webhook event, click Send test event.

6. Extract Data from Webhook

   To extract the data you want from the webhook, Double-click on your Slack node in your n8n workbook.

   On the Message Text field, switch it from fixed to expression.

   Drag and Drop the desired fields from the input tab on the left-hand side.

   Show example video

   Click on Test step on the top of the page, you should receive a Slack message with the details you chose.

7. Switch to Production URL

   In your n8n workbook, double click the Webhook node.

   Under Webhook URLs, switch the button from Test URL to Production URL, copy this URL.

   Navigate to EmailBison -> Settings -> Webhooks. Click edit on the Webhook you just created, replace the Webhook URL with the production URL you just copied.

You should now receive a Slack message on every campaign reply in that workspace.